Changed your mind?
If you purchased online, you can return your item within 30 days even if you have opened it for inspection. It must be returned as new and where possible, in its original packaging.
Faulty items
your item is faulty, we’re happy to offer you an exchange or a refund within 30 days of purchase or delivery. If more than 30 days have passed since purchase or delivery, we may be able to repair your faulty item, provided it is still within its guarantee period (normally 12 months from purchase). Please bear in mind, we don’t offer exchanges, refunds, or repairs if your item is faulty due to accidental damage, neglect, misuse, or normal wear and tear.