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Frequently Asked Questions

Q1-What does it mean to be refurbished, and what is the difference between it and a new product?

The resale of products usually electronics that have been returned for a variety of reasons is known as refurbishment. Furthermore, there is no distinction between new and refurbished laptops because remanufactured laptops are devices that a customer purchased new from a store and then returned. If the company inspects the device and determines that it meets the requirements of their return or exchange programmer, it will make cosmetic changes to make it appear new. The laptop is then reissued to stores, but with the word (Refurbished) written on the box and a lower price.

Q2?-Is it better to buy it refurbished or used?

The answer is simple: refurbished. The primary difference between “refurbished” and “used” products is that refurbished products have been tested and verified to function properly, and thus are defect-free, whereas “used” products may or may not be defective, but the refurbished is always the best quality

Q3?-I didn't receive a confirmation email after ordering

.First things first, please check your Junk folder as it might be waiting for you there.
You should have received a confirmation email within 2 hours of placing your order. Still haven’t had an email confirmation and not sure if your order has gone through?Contact us

Q4?-Can I add something to an existing order?

‘Fraid not. If you’d like to buy new items, you’ll need to place a new order.

Q5?-Where do you deliver?

We deliver across mainland UK, Northern Ireland and Scottish Islands

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